Business Leads UK

Service helps businesses grow online and offline relationships

London, UK – 24 November 2009: WeCanDo.BIZ Limited, the online sales leads and business referrals network, has launched a Social CRM addition to its established website to assist small business owners to turn their social networking contacts into customers.  Called WeCanDoCRM, the service is free to all businesses at www.wecando.biz.

Social CRM is the merging of social networks with Customer Relationship Management to help businesses manage and build customer relationships using the information that customers freely share through their online profiles.  Social CRM also includes using social networking resources to help improve customer dialogue.

Focused towards small business owner/managers looking to use social media to help grow their businesses, the new features announced with WeCanDoCRM enable:

-          Consolidation of contacts from website enquiry forms, Microsoft Outlook, Google Mail, Yahoo Mail, Twitter, LinkedIn, Ecademy and existing customer databases to one location, making contacts and customers easier to manage and communicate with

-          Improved data currency and accuracy through linking CRM records with public social networking profiles

-          Access to further rich data collected from public social networking profiles to supplement customer information already held

-          Advanced Customer Relationship Management features such as lead & sales management workflow, HTML email & mobile SMS (Short Message Service) campaign marketing, customer surveys and rich reporting as an upgrade option

-          Integration to online accounts systems, such as Kashflow, providing full sales workflow from leads through to invoicing.

These new Social CRM features are in addition to the many business networking features of WeCanDo.BIZ, including Biz Need business sales leads; and an endorsement system to share customer endorsements on your social networking profile, blog or website.  The WeCanDo.BIZ website has over 12,500 registered users.

“As I build contacts online WeCanDoCRM captures customer data straight into the system  – that’s fantastic, as I can be straight onto potential opportunities with fundamentally no delay or need for administration,” says Will Hawkins of Healthy Business Ltd., a WeCanDo.BIZ user and early adopter of WeCanDoCRM.  “I have access to information about my customers that many large businesses can only dream about!”

“A lot of business owners are scratching their heads, trying to work out what social networks can do for them, how they build their contacts and then how they convert them into customers,” says Ian Hendry, founder and Chief Executive of WeCanDo.BIZ.  “The fact is, there are opportunities being presented all the time through social network connections, but unless you record them they’re quickly lost amongst the noise.  WeCanDoCRM assists in building rich customer profiles of your online and offline contacts; then provides tools to help advance the relationship to the point where business gets done — quickly and easily.”

WeCanDoCRM Social CRM is powered by the InTouch CRM platform and is available immediately, free to all businesses from www.wecando.biz.  WeCanDo.BIZ Pro Networker membership is an optional upgrade enabling small businesses to use social media to grow even faster from £19.95 + VAT per month with no contract.

About WeCanDo.BIZ

WeCanDo.BIZ is an online new business network for sales leads and referrals. Using social networking methods to broker valuable new business relationships, it provides simple tools to members which help generate sales leads, leverage customer referrals and win new business.  The web-based service is available to all businesses at www.wecando.biz.

For the non-techies that means you can come and have a play with a test version!

Our Twitter Sales Leads page puts all the posts Twitter users are making for a need for products or services you supply on one page.  We filter out the 27 million 'tweets' a day to just those relevant to you and expressed as a need for what you offer!

You can view your Twitter Sales Leads now at http://www.wecando.biz/sales_leads.php

You can sign in with your Twitter account (like this site offers) and you'll need to complete a quick business profile so we know what you do to go and find the leads.

All feedback welcomed!

I got wondering just where people’s expectations are as far as the cost of a sales lead. So I decided to draw up some comparisons with methods I have advocated in the past. I’d love to read your comments as the article is bound to get some reaction from an audience focused around business leads!

A summary of the stats:

Telesales/telemarketing — CPL £200 – £385
Email marketing — CPL £179
Web advertising (banner) — CPL £30 – £50
Web advertising (affiliate) – N/A
Web advertising (Google Adwords) — CPL £21.50
Twitter Sales Leads tool — CPL £1

As we get more feedback to the article from Twitter and other sources we're improving the accuracy f the figures on our original article at  http://bit.ly/3NjoDu.

Let us know what you think or whether you can provide more accurate figures to update the article.

Ian Hendry
CEO, WeCanDo.BIZ
http://www.wecando.biz

Twitter Lists enables you to group together people you follow around a common theme.  We have already started compiling a list of WeCanDo.BIZ members at http://twitter.com/WeCanDoBIZ/members.

So what can you do with lists?  Well how about mapping an enture population?

One Twitter users has compiled lists for for every English county in an attempt to get every English Twitter user listed in 72 hours!

You can join the Berkshire Twitter list by just tweeting "I want to get listed #TwitterBerkshire add yourself here http://bit.ly/44DRZ5".

You can VIEW the Berkshire Twitter list at http://twitter.com/SimplyEngland/berkshire.

For ore information on how it all works and to see other location just check this page out.

Ecademy’s membership numbers have been a point of contention for many years. Contradicting what comes out of head office — or at least questioning it — has cost several members their access to the site. So it’s always exciting when new figures come out that you probably wouldn’t question because they actually make worrying reading.

Read the whole article here.  Comment below.

We’ve just added the ability for you to track your customers Twitter streams (tweets) from within your WeCanDoCRM Social CRM system.

Read our HOW TO guide here.